Pre-production version — official launch on 01/04/2027
INTERVENTIO is in its final testing phase: you can already use it for your work, and the data you enter will stay after the launch too. If you prefer to start from scratch, open a ticket and support will delete them for you. At this stage you may come across a few imperfections: let us know, you help us improve.
Sign up before the official launch, then use the application on at least 3 different days and create at least 3 documents by 15/01/2027: your FREE licence is upgraded to a STANDARD licence at no cost — free, forever. Rules
From the ticket to the invoice,
without leaving the software.
You plan the intervention, the technician fills in the report on site even without signal, the customer signs from their phone and the electronic invoice goes out. One chain, no data entered twice.
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See how it works, from the first call to the invoice
One chain, from the request to the payment
Ticket, quote, intervention report and invoice are linked to each other, step after step. Every document carries forward what the previous one already knows.
You skip the quote when the customer is a regular one and the price list is already agreed. You skip the calendar too when the intervention is routine and the day is always the same. And when the job is under warranty the chain stops at the report, with no invoice after it.
The customer opens the request
From the portal, by phone or by email. With urgency level, attachments and a message thread that stays attached to the intervention.
You send the quote
Lines pre-filled from the job price list. The customer accepts or rejects it online, and the status updates by itself.
You plan the intervention
Drag and drop on the calendar, onto the right technician, on the right day. The technician opens the app in the morning and sees their route.
The technician fills in the report
On site, even with no connection. Labour, materials, travel and expenses taken from the price list, with the rates of their own group.
You issue the invoice
One or more reports become a single invoice, with multi-rate VAT summary, payments and FatturaPA XML ready to be sent.
What you will not find elsewhere
Six things that, in this price range, practically nobody offers. They are the reason to choose us, not the details.
A customer portal that is really theirs
Your customers get their own users and their own roles: they open tickets, accept quotes, sign reports and download invoices. And they never use up a paid seat.
Electronic invoicing built in
Almost nobody in this range issues invoices: they export to another system. Here the cycle closes in house, with multi-rate VAT summary, partial payments and FatturaPA XML.
Price lists profiled by user group
The same task can cost differently depending on who performs it: the senior group has a higher rate than the junior group. You set it once per job, for each group of technicians.
Feedback tied to the intervention
Not a generic star rating: every score from 1 to 10 is anchored to a specific document. Averages over 3 and 12 months, with a trend indicator on the dashboard.
OTP signature with evidence kept
Date, time, signer, IP address, delivery channel and phone number are all recorded, and the link works only once. Evidentially stronger than a signature drawn on a tablet.
Five languages, print templates included
Interface, documents and notifications in Italian, English, German, Spanish and French. Print templates per company and per language, with your logo.
Everything you need, right away
Field, office and customer relationship in a single platform. No modules to buy separately.
In the field
What the technician needs where the work actually happens.
Planning and calendar
Drag and drop interventions onto technicians, filter by technician, customer and status, check the weekly workload before promising a date.
Works without a connection
The report form keeps working in the boiler room, in the metal shed and in the underground garage. It is saved on the device and sent by itself when the network comes back.
Systems and assets with history
Serial number, brand, model, installation date, location, manuals and photos. From the serial number of a boiler you reach its whole history.
Scheduled maintenance
Maintenance contracts with a recurrence rule. The system opens next month interventions on its own and warns whoever needs to know.
Warehouse and spare parts
Stock levels, automatic unloading from the report lines, van stock for each technician and reorder threshold. Barcode reading straight from the phone.
Time and attendance
Each person declares their day in one gesture, corrects it when something changes, and asks for holidays or leave. The manager approves, closes the month and prints it. No stopwatches, and no tracking of where anyone has been.
In the office
The administrative side, closed from end to end without a second piece of software.
Support tickets
Urgency level, opening channel, message thread with attachments, outcome on closing and the timestamps that measure your response time.
Quotes accepted online
Send the quote as a PDF, the customer accepts or rejects it from the portal. The status updates by itself, without a single phone call.
Jobs and price lists
Every job has its own price list: travel, labour by hour or by day, materials, expenses. With unit of measure, default quantity and VAT rate.
Invoices and payments
Several reports into one invoice, multi-rate VAT summary, partial collections, status derived from the outstanding balance, bank details on the printout.
FatturaPA electronic invoicing
XML export ready for the Exchange System, with tax regime, SDI recipient code or certified email address. Included in the Standard plan, not sold apart.
Dashboard and reports
Metrics on response times, volume of interventions, amounts invoiced and technician performance. Every list exports to XLSX with the filters you applied.
With the customer
The part your customer sees, and the reason they stay.
Customer portal with roles
Your customer gets their own users: the end customer follows the interventions, the accounting clerk manages users and invoices. Nobody shares a password any more.
Digital signature, or paper
OTP by email or SMS with the evidence kept. Or simply print the PDF and have it signed by hand on site: both ways are valid, it is the customer who chooses.
Multi-channel notifications
Twenty-five notifiable events on three channels: in-app, email and SMS. Every company decides what to receive and where to receive it.
Feedback and rating
The customer rates the service from 1 to 10 on the specific intervention. You see the averages and the trend, and you know where to step in before losing them.
Around it
Getting in, getting out and talking to what you already use.
Bulk import from XLSX
Load customers, users and price lists from a spreadsheet, with column mapping, preview and a report of the discarded rows. Operational in half an hour, not in three days.
REST API and connectors
Authenticated API on customers, jobs, reports and invoices, webhooks on status changes and a connector to Fatture in Cloud. Your accountant keeps their system, you keep yours.
Print templates and logo
Customize the print layout of quotes, reports and invoices, per document type and per language, with your company logo, your currency and your date format.
Attachments in a safe place
Documents, photos and manuals on private storage behind an access check. Never reachable by guessing a URL, which is how most portals leak them.
What's coming next
Features we're working on to make Interventio even more powerful.
Smart assignment
Coming soonAutomatic suggestion of the most suitable technician for each intervention, based on availability, skills and geographic area.
Route optimisation
Coming soonThe interventions of the day sorted to cut travel time, taking into account where the technician starts from and the time slots agreed with each customer.
For your sector
The same software, told for the work you do.
Choose the right plan for you
Start for free and grow with your team. Your customers users are free on every plan, always.
Free
1 user · always free
- Unlimited clients
- Unlimited intervention reports
- PDF generation
- Email delivery
- 1 technician included
- Basic CSV export (data portability)
- Email support (3 business days)
Standard
Administrator account included for free
billed annually
2 months freeor € 15,00 / user / month, billed monthly
From 11 users the price drops automatically, down to € 9,00.
- Everything in Free
- Planning, calendar and workload
- Intervention reports that work offline
- Systems, assets and scheduled maintenance
- Warehouse, spare parts and time tracking
- Jobs and price lists profiled by user group
- Customer portal with users and roles
- Electronic invoicing with FatturaPA XML
- REST API, webhooks and connectors
- XLSX import and export with preview and row-by-row checks
- Print templates per document and language
- Email support (2 business day)
- Digital intervention report signature: Email, SMS*
Enterprise
tailored to your processes · any team size
- Everything in Standard
- Dedicated onboarding
- Priority mail/phone support
- Guaranteed SLA
- Digital intervention report signature: Email, SMS
-
Advanced integrations and delivery:
- FTP transfer
- Aruba API integration
- Custom connectors on request
Volume discounts, applied automatically
The moment you cross a threshold, the new price applies to the whole team. Nothing to ask for, nothing to renegotiate.
1 to 10 users
11 to 25 users
26 users and above
The administrator account and all your customers users do not count towards the total and cost nothing. You only pay for the people on your team who work in the platform.
Still not sure which plan fits?
The whole feature matrix, line by line, across the three plans.
* SMS signature with prepaid pay-as-you-go packages. Included in the Enterprise plan. Prices exclude VAT. Annual billing unless stated otherwise.